Always on the forefront of customer service, The Disney Company has revealed new accommodations to help smokers, and the people who love them. Bob Chapek, Chairman of Disney Parks, addressed this issue. "We here at Disney want to ensure that everyone has a pleasant and profanity free vacation experience at the Happiest Place on Earth." said Chapek. "The new plan is broken up into 3 main components: Accommodation, Education, and Alternative Choices".
For the "Accommodation" component, Disney has added smoking to the list of approved needs the Disney Disability Access Card program to ensure quick access to rides without subjecting the already anxious smoker to long waits, protecting them and those waiting in a three hour cue from the risk of verbal or physical attack. Additionally, Disney has established "Calming Stations" in the former sites of the now defunct Kodak Photo Spots. Each station will be manned by caring and compassionate Cast Members and will be equipped with stress balls, massage chairs, and selections by musical artist Enya.
Proposed "Calming Station" signage |
For the Education component, Disney will include information regarding smoking risks with park maps and on the "My Disney Experience" mobile app. The most exciting aspect of the Education concept is the return of the Kids of the Kingdom rebranded as The Nico-Teens! The show will be updated to reflect modern sensitivities with a focus on smoking prevention. The newly titled "Nico-Teen Clean Lung Adventure" show will combine music and dance to extol the virtues and health benefits of smoking cessation to at-risk kids age 3 and up. "Halfway into the performance, half of the Nico-Teens will have to leave the stage from the fatigue and shortness of breath brought on by smoking." said Chapek. "It will be a powerful lesson, done in the lighthearted spirit for which Disney is famous."
The final component of providing "Alternative Choices" will allow nicotine addicted guests to explore a variety of replacement behaviors. Convenient vending kiosks will be available serving jittery smokers with a wide selection of sweet and greasy food options, as well as supersized cups of coffee. Chapek was most excited about the new "Gaston's Chew Spot" located outside Gaston's Tavern in Fantasyland at Walt Disney World. "Guests will have the opportunity to "Spit like Gaston" while competing with other tobacco chewing guests." Group and individual coaching sessions will be provided by experienced Cast Members, Chapek announced. "Whether you have been dippin' for years, or trying it out for the first time, our cast will assist you with all your chaw needs. Disney has always strived to add new experiences that our guests can take home with them."
With guest attendance projected to be at an all-time high with the big drag of Star Wars Galaxy's Edge, Disney is hoping to get ahead of the possible complications caused by unruly smokers in large numbers. Disney's can then set it's sights on other societal issues. "We have already begun work on defeating childhood obesity by banning large strollers from the parks." reported Chapek. "The health and longevity of our money paying guests is our top priority."
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